Description
Trust Wallet is hiring a six-month Technical Customer Support Contractor for a fully remote, global role. The position combines user-facing support with technical triage, incident response, monitoring, logging, access support, and cross-functional collaboration to resolve wallet, payment, transaction, and backend issues. Candidates should have 2–4 years of experience in customer support, technical support, or operations in fintech, payments, SaaS, or crypto, along with strong communication, analytical, and problem-solving skills; experience with APIs, distributed systems, monitoring tools, or crypto wallets is preferred.
