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Technical Customer Support Engineer, AI Infrastructure & Observability - EMEA at ClickHouse

Department: Support Services

Language
Setup
Remote
Location
Emea, Central Sulawesi
Type
Full-time
Level
mid
Posted

Description

ClickHouse is hiring a Technical Customer Support Engineer to support ClickHouse and Langfuse customers and prospects across EMEA, the Americas, and APJ. The role covers front-line troubleshooting, community and pre- and post-sales technical support, documentation, knowledge-base development, bug escalation, deep technical integrations, and customer-facing guidance. Candidates need hands-on experience with databases, OLAP or distributed systems, software engineering fundamentals, and LLM application development or observability tooling, along with strong written communication and customer support skills. The position is hybrid and offers healthcare contributions, equity, flexible time off, and a home-office setup for remote employees.

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