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Technical Customer Support Engineer at cademify

Language
Location
Dortmund, North Rhine-Westphalia · North Rhine-Westphalia
Level
not_specified
Posted

Description

The employer is seeking an engineer (m/f/d) for technical customer support in the Dortmund area, with an earliest possible start date. The role handles incoming support requests from first contact through final resolution, collaborates with internal teams, creates documentation, and drives continuous improvement. Applicants need an engineering degree, experience leading or coordinating projects involving complex industrial systems, and strong English and German skills; industrial-systems support experience is advantageous. Benefits include flat hierarchies, performance-based compensation, pension provision, and flexible working hours.

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