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Technical Customer Support Engineer - EMEA at ClickHouse

Department: Support Services

Language
Setup
Remote
Location
Emea, Central Sulawesi
Type
Full-time
Level
not_specified
Posted

Description

ClickHouse is hiring a Technical Customer Support Engineer to provide first-line technical support to customers, prospects, and users across EMEA, the Americas, APJ, and other regions. The role covers ticket triage, chat, calls, Slack, community support, meetings, documentation, knowledge-base and training development, pre- and post-sales activities, POC support, and collaboration with Support, Engineering, Go to Market, and Product teams. It requires technical expertise in ClickHouse or related database and distributed-systems domains, prior technical support or systems experience, availability for global 24x7 support, and the ability to work fully remote.

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