Description
AutoGyro is hiring a Technical Customer Support Manager to serve as the technical interface for international customers and partners, resolve aircraft and component issues, coordinate complex technical matters, manage warranty claims and error analyses, develop service information, maintain technical data, and lead the Technical Customer Support team. The role requires aviation or related technical training, hands-on aviation experience, technical customer-service experience, leadership experience, strong mechanical, electrical, and avionics knowledge, ERP and Microsoft Office proficiency, and German and English at professional C1 level. The position includes approximately 5–20% international business travel and offers flexible working hours, training, pension contributions, discounts, and other benefits.
