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Technical Customer Support Representative at GSI

Language
Location
Glauchau, Saxony
Type
Full-time
Level
not_specified
Posted

Description

The employer is hiring an Employee (m/f/d) for Technical Customer Support to provide first-level technical support, coordinate repairs between reconditioning and back-office processing, track customer and supplier complaints, support PPAP/VDA sampling and qualification, evaluate defective parts, and align project teams on scrap, rework, and special approvals. The role requires broad technical knowledge, basic electrical-module knowledge, technical or commercial training, IT skills, business-customer experience, strong communication, complaint-handling ability, and professional English and German proficiency.

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