Description
The Hoffmann Group is hiring a Technical Customer Support Specialist for its goods dispatch systems at its Munich location. The role provides second-level technical support by phone and remotely, troubleshoots issues for internal and external customers, tests goods dispatch applications, documents requests, and expands the knowledge base. Candidates should have several years of telephone customer support experience, strong IT and customer orientation, excellent communication skills, and very good German and English. The position offers flexible working hours, a Germany-wide home-working option, mobile working in EU/EEA countries and Switzerland, and other employee benefits.
