Description
Trimble is hiring a Frontline Support Representative in Westminster, Colorado, to serve as the primary advocate for MEP and VDC contractors by resolving customer inquiries through phone, email, and chat. The role focuses on first-contact troubleshooting, precise case documentation, complex-case escalation, and building knowledge-base resources. Candidates need prior technical support, customer service, or helpdesk experience, strong communication and problem-solving skills, and CRM proficiency; construction, engineering, VDC/SaaS, or knowledge-base experience is preferred. The position offers $22.69–$28.32 per hour, 5% travel, medical, dental, vision, and other benefits, and accepts applications until the position is filled.
