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Technical Delivery Engineer at Sedna

Department: Customer Success & Support

Language
Location
Athens, Attica
Level
senior
Posted

Description

Sedna is hiring a Delivery Engineer to act as a hands-on technical force multiplier for eight Delivery Managers. The role owns configuration, tagging, workflows, auto-taggers, APIs, integrations, solution design, troubleshooting, and escalation across Email and VMS implementations. It reports to the Head of Delivery, works with Customer Success and Engineering, and aims to reduce implementation time, improve first-time-right configurations, and turn recurring issues into reusable assets. Candidates need at least five years of technical, customer-facing experience in maritime, shipping, commodities, logistics, solutions engineering, technical implementation, integration, or professional services, with advanced MS Entra ID and MS Graph knowledge preferred.

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