Description
Apple is hiring a Technical Expert to perform hardware and software troubleshooting, repairs, and customer education for iPhone and other Apple products. The role supports customers with product and software issues, presents repair and product recommendations, identifies recurring service problems, shares technical knowledge with the team, and may support customer-facing activities on or off the sales floor. The position requires retail or sales experience, visual inspection and fine-motor skills, and experience troubleshooting hardware and software in a customer-service environment; availability for nights, weekends, and public holidays is also required.
