Description
The entry-level Technical Support Specialist provides tier 1 and tier 2 support for desktop hardware, software, peripherals, mobile devices, and user endpoints. Responsibilities include installing and configuring systems, troubleshooting hardware and application issues, administering printers and basic network connectivity, documenting support activities, training users, and traveling to remote locations. The role requires a high school diploma or GED, an associate's degree in a technical field, or relevant experience, along with pre-employment testing and background checks. Compensation is $22.84–$34.26, with a starting salary range of $22.84–$28.55.
