Description
The Technical Help Desk Specialist provides advanced enterprise technical support for hardware, software, network, access, and system issues through in-person, telephone, and remote channels. The role manages incoming cases, performs diagnostics and root-cause analysis, supports Windows environments, troubleshoots networks, documents incidents, escalates complex issues, and covers weekend hotlines. It is a fully onsite contract position in Irving, Texas, with an anticipated application deadline of September 28, 2026, and pay of $20.00–$24.00 per hour.
