Description
Voortman is hiring a Technical Helpdesk Employee to serve as the first point of contact for international customers regarding CNC steel-processing machines. The role involves answering technical questions by phone and email, analyzing and recording malfunctions, monitoring support cases, keeping customers informed, independently resolving simple technical issues, and coordinating with support engineers and other departments. The position requires an MBO or HBO qualification, preferably in a technical field, along with an affinity for technology, machine building, electrical engineering, or mechatronics, and strong Dutch and English communication skills.
