Description
MSX International is hiring a Technical Helpdesk Support to provide expert technical assistance to authorized repairers and independent operators across Europe. The role involves diagnosing and resolving vehicle issues, guiding dealers through repair processes, documenting cases, coordinating field engineer visits, supporting training and product knowledge, and escalating complex issues. Candidates should have at least five years of automotive experience, preferably in a senior dealership workshop role, a degree in automotive technology or equivalent technical education, strong knowledge of vehicle mechanics and electric vehicles, diagnostic-tool experience, and fluency in German and English.
