Description
MSX International is hiring a Technical Helpdesk Support to provide expert diagnostic and repair guidance to authorized repairers and independent operators across Europe. The role involves resolving technical inquiries, supporting dealers and technicians, documenting cases, coordinating field-engineer visits, conducting vehicle testing and servicing arrangements, and escalating complex issues. Candidates need at least five years of automotive experience, preferably in a senior dealership workshop role, automotive technology or equivalent technical education, strong vehicle-mechanics and EV knowledge, diagnostic-tool experience, and fluency in German and English.
