Description
Sevaro is hiring a full-time, exempt Clinical Experience Partner (Technical Lead for IT Ops Support) to provide hands-on technical leadership for IT support and operations. The role leads complex incidents and escalations, troubleshoots endpoints, identity and access, SaaS, connectivity, audio/video, and related infrastructure, improves support processes and automation, and collaborates with clinicians, engineering, security, compliance, and external partners. It is 100% remote with occasional travel and requires at least five years of relevant experience, including senior or L3 support, IT service management, remote workforce support, and incident management.
