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Technical Lead at Salesforce

Location
Bengaluru, Karnataka
Level
Lead

Description

The posting is for a Technical Lead responsible for leading and mentoring ITSM developers, administrators, and support teams, providing technical guidance and best practices for ITSM platform implementations, reviewing solution designs/configurations/customizations, and ensuring adherence to organizational standards and governance policies. The role centers on ITSM process management and technical leadership within an IT service management environment.

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