Summary from listing
Landis+Gyr is hiring an Incident Management Support Engineer to monitor electronic devices, radios, and networks; troubleshoot and resolve incidents from customer and internal inquiries; document incidents in a CRM; provide bypass and restoration solutions; escalate issues; and serve as the communication hub for Customer Operations. The role requires at least two years of relevant customer service, technical support, or utility experience, a bachelor's degree in engineering or equivalent, strong communication and multitasking skills, and the ability to work independently or in a team. It offers competitive salary, region-specific benefits, and development programs.
