Description
The Technical Manager will oversee a portfolio of customer accounts and serve as the key technical advisor for customers after implementing the Backbase platform. The role involves defining technical strategy, troubleshooting product issues, advising on architecture and best practices, supporting product adoption, gathering customer feedback for R&D, and collaborating with Product Engineering and Project Implementation teams. Candidates need at least 10 years of overall experience, including 5 years of technical troubleshooting leadership, a strong technical background, experience with banking software, knowledge of the listed technology stack, and fluency in English and Spanish.
