Description
Ebury is hiring a Technical Operations Engineer in Mexico City on a hybrid schedule of four days in the office and one day working from home. The role provides Level 2 technical support for applications, services, and infrastructure; troubleshoots and documents issues; manages incidents; coordinates with software engineering and vendor teams; establishes monitoring workflows; and performs rotating out-of-hours on-call work. Candidates need Level 2 support experience, Python software development experience, strong troubleshooting and communication skills, and English proficiency. AWS, Google Cloud, Linux, Salesforce, Agile, CI, frontend development, PostgreSQL, Terraform, and observability are listed as additional skills.
