Description
Roku is hiring a Technical Operations Engineer to support the end-user experience of the Roku platform, including The Roku Channel, with a focus on advertising and AdTech. The role involves troubleshooting and prioritizing issues, monitoring ad delivery and related infrastructure, supporting escalation paths and SLAs, collaborating with cross-functional teams, performing data analysis, and contributing to automation and AI-enhanced troubleshooting workflows. The position requires 3 to 5 years of relevant technical experience, fluency in English, familiarity with streaming or advertising technology, and a bachelor's degree or equivalent relevant work experience; it follows a hybrid schedule with office attendance Monday through Thursday and flexible Fridays.
