Description
Zimperium is hiring Customer Support Engineers to act as technical experts supporting customers using its mobile security solution. The role involves troubleshooting and debugging mobile application and SaaS issues, validating customer-specific fixes and releases, maintaining customer satisfaction, documenting technical solutions, escalating unresolved issues, and collaborating with customer success, development, product, and DevOps teams. The posting seeks candidates with strong SQL, Python, Java, Unix, mobile application, cloud, and mobile device management experience, along with a relevant bachelor’s degree and 1–5 years of customer support or enterprise software experience.
