Description
Coinbase is hiring a Technical Program Manager for the Knowledge Systems team to lead technical programs that improve customer self-service, internal support knowledge, and AI-assisted discovery. The role is focused on translating knowledge strategy into technical execution across engineering, product, and partner teams, with responsibilities spanning workflow automation, CMS and metadata improvements, information retrieval systems, and launch-readiness tooling. The position is remote-first with quarterly in-person surge sessions, offers a salary range of $148,835 to $175,100 USD, and includes benefits such as medical, dental, vision, and 401(k).
