Description
The Field Engineer installs, repairs, maintains, and services desktop computers, laptops, printers, and peripherals at client locations. The role provides remote and on-site Level 2 and Level 3 support for incidents and service requests, manages physical end-user productivity and service-desk equipment, supports infrastructure at client sites, and opens incident and request records on behalf of end users. The position requires an NV1 security clearance, IT support experience, strong communication and problem-solving skills, and customer-service orientation.
