Technical Quality Specialist at Figma

Department: Customer Operations and Support

Compensation

$45 – $80/hr

Setup: Remote
Location: New York, New York
Type: Full-time
Level: mid
Posted: Jul 10, 2026

Description

Figma is hiring a full-time Technical Quality Specialist for its Product Support team to troubleshoot complex bugs, support customers across multiple products, collaborate with Engineering and Product, and advocate for quality improvements. The role requires at least four years of QA or support experience with a technical SaaS product, cross-functional collaboration, and troubleshooting across Mac, Windows, iOS, and Android. It can be performed from a US hub or remotely in the United States, with an hourly base pay range of $45.20 to $80.30 USD and health, dental, and vision coverage.

Required Skills

Bug troubleshooting
Quality testing
Cross-functional collaboration
Multi-platform debugging
Consultative communication

Additional Information

Required Previous Experiences: At least 4 years of QA or support experience with a technical SaaS product
Experience collaborating with Engineering and Product teams
Troubleshooting and debugging across Mac, Windows, iOS, and Android
Preferred Qualifications: Experience with design tools such as Figma, Adobe Suite, Sketch, and Framer
Ability to read and write Spanish, Portuguese, Japanese, Korean, German, or French

About Figma

Figma

design, code, and AI

Figma is a collaborative canvas for design, code, and AI, and a workspace for the product development process. Teams use it to turn ideas into apps, websites, and products, and to go from concept to production in one place. Its tools include design tools and dev tools that take projects to production. Teammates and AI agents work in the same space with shared context.

Who they serve

Code and Theory is a named Figma customer.

Customers and case studies

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