Description
This full-time technical-services administrative role manages service cases, demo-pool rotation, customer orders, billing reconciliation, CRM and ERP/CRM system support, service agreements, training, calibration, spare-part inventory, defective-part returns, and documentation. It requires an AA in business or a similar field, at least eight years of administrative, technical, or computer-related experience, strong communication and computer skills, and the ability to lead process improvements. The position is an individual contributor with no direct supervisory responsibility, operates in an office environment, and requires no measurable travel.
