Summary from listing
The Technical Services Administrator provides hands-on desktop and mobile support to users in Nashville and other regional locations, troubleshooting hardware and software issues, deploying and configuring devices, maintaining device inventory, handling Tier 1 escalations, documenting solutions, and supporting onboarding and offboarding. The role requires a high school diploma or GED, a bachelor's degree in information technology or a related field or equivalent education and experience, 3–5 years of desktop support experience, and a valid driver's license; CompTIA A+, Security+, and Network+ certifications are preferred. The position is based in an office and service environment, requires on-call participation, and includes up to 30% travel to Alabama locations.
