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Technical Services Analyst at TelefonicaTech

Department: Enterprise HealthSeniority in posting: entry

Setup
Hybrid
Location
Belfast, Northern Ireland
Type
Full-time
Level
entry
Posted

Description

Telefónica Tech is hiring a Technical Services Analyst to serve as the first point of contact for customers reporting IT issues. The role involves handling calls, emails, and customer-portal queries; logging tickets; performing basic incident resolution; and maintaining high-quality customer service. Candidates should have excellent customer service and communication skills, an interest in technology, and experience with Microsoft Office.

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