Description
Intuitive is seeking a Technical Support Manager to lead technical support, digital support, and sterile reprocessing services for its robotic-assisted surgery systems. The role provides end-user and field-service support, troubleshoots and installs systems, manages a team of technical support engineers, supports regulatory and marketing liaison activities, drives customer satisfaction and team metrics, and develops team members. Candidates need a biomedical, electronics, or electrical engineering degree or five years of related experience, 5–7 years of technical experience with Intuitive products, strong troubleshooting and communication skills, and English proficiency.
