Description
The Technical Services Manager leads internal IT services for Trafera employees and locations, managing a technical support team and overseeing end-user computing, identity and Microsoft 365 services, infrastructure, networking, cloud support, cybersecurity, compliance, service delivery, and vendor management. The role requires a bachelor’s degree or equivalent experience, at least seven years of IT operations or technical support experience including three years leading a team, and hands-on expertise in endpoint management, Entra ID, Intune, Microsoft 365, infrastructure, networking, and cybersecurity. It is a full-time, exempt, salaried position with a hybrid schedule typically Monday through Friday, 8:00 a.m. to 5:00 p.m., with onsite work at a Trafera location and remote work as needed.
