Summary from listing
The role provides technical product information and troubleshooting support for electromechanical systems, handles customer inquiries and complaints, processes return authorizations and pricing-related requests, creates wiring diagrams, recommends parts for door-locking applications, and supports training and cross-departmental coordination. It requires technical training in mechanics or electronics, customer-service experience, computer and inventory software proficiency, strong communication and mechanical aptitude, and the ability to work in a moderately loud shop environment.
