Technical Services Specialist at IMAX

Compensation

$65,259 – $93,228/yr

Setup: Hybrid
Location: Los Angeles, California
Type: Full-time

Description

IMAX is looking for a Technical Services Specialist to provide critical technical support for IMAX theatres, primarily focusing on VIP screenings at their Playa Vista location. This role involves maintaining, servicing, and upgrading IMAX digital projection and audio systems, reporting to the Regional Senior Manager. The specialist will also support Southern California theatres and field technicians as needed.

Required Skills

audio systems
electronics
mechanical systems
multimeters
oscilloscopes
technical documentation
electronic components
AC and DC power systems
troubleshooting
problem-solving skills
customer service
interpersonal skills
communication skills
Microsoft Office applications
Windows operating systems
networking concepts
network troubleshooting
IP configuration
FTP protocols

Additional Information

Minimum Education: Two years of post-secondary education in Engineering, Electronics, Computer Technology, or a related field.
Required Previous Experiences: Experience in electronics, computer repair, technical support, field service, or related technical environments.
Preferred Qualifications: Experience supporting cinema, audiovisual, projection, or entertainment technology systems.
Knowledge of projection optics alignment and calibration.
Experience with help desk, network support, or remote technical support environments.
Familiarity with theatre operations and exhibition technologies.
Multilingual communication skills.
Experience working in customer-facing field service environments.
Ability to work evenings, weekends, holidays, and on-call schedules.
Comfort working at heights and lifting equipment up to 50 lbs.
Willingness and flexibility to travel extensively as business needs require.