Description
The Technical Program Manager will develop and manage hardware quality reviews and quality remediation programs within the Customer Support Organization, influencing technical quality standards and driving practical solutions. The role requires strong leadership, strategic decision-making, communication, stakeholder engagement, data-storage expertise, and the ability to resolve issues from customer-support case reviews. It requires at least 8 years of relevant experience, with a Bachelor’s degree or an alternative 4-year experience pathway, and prefers PMP certification or equivalent credentials.
