Summary from listing
The Technical Program Manager will develop and manage hardware quality reviews and software quality improvement initiatives within the Customer Support Organization. The role leads quality remediation programs, influences technical quality standards, collaborates with technical teams and external partners, and resolves issues through customer support case reviews. It requires strong leadership, communication, data analysis, and data storage expertise, with familiarity with NetApp or comparable storage technologies preferred. The position requires at least 8 years of relevant experience and a bachelor’s degree, with 4 years of experience potentially acceptable.
