Description
CDNetworks is hiring a 24/7 CDN Technical Support Specialist to troubleshoot complex web and networking issues for customers of its distributed SaaS cloud service. The role coordinates with cross-functional teams, manages support cases, evaluates customer needs for upgrades, and maintains knowledge records. It requires English and Mandarin, rotating shifts, a relevant computer or information technology degree, and familiarity with Linux, Internet technologies, cloud security, and hosting infrastructure. The position is hybrid and includes shift allowance, overtime claims, medical insurance, and other benefits.
