Description
EliseAI is hiring a Technical Solutions & Support Specialist to serve as a subject-matter expert for customer issues involving its AI-integrated housing and healthcare systems. The role involves understanding client configurations and integrations, providing empathetic technical support, investigating and documenting bugs with SQL, logs, and other data sources, and communicating resolutions to clients. It requires a bachelor's degree in computer science or an equivalent field, 1–3 years of experience in a similar role or field, strong communication and analytical skills, and willingness to work in person at the office five days per week. The role offers a $100,000–$135,000 salary range plus equity and benefits.
