Description
The role combines technical consulting, client delivery, and complex system integration for B2B SaaS or infrastructure software. Responsibilities include resolving complex client use cases, leading API and system integrations, guiding EV roaming setups, delivering technical training, supporting client onboarding and platform migrations, handling escalations, and maintaining technical documentation. The position requires hands-on REST API and network troubleshooting experience, cloud infrastructure awareness, strong client-facing communication, and the ability to translate ambiguous needs into actionable technical plans.
