Description
Google is hiring a Technical Solutions Engineer to provide level-two customer support and troubleshoot technical issues across Google Cloud Platform products. The role involves diagnosing and resolving customer problems, implementing diagnostic tools, consulting with engineering, sales, and customer teams, improving products and documentation, and collaborating with Product and Site Reliability Engineering teams. Candidates need a relevant bachelor’s degree or equivalent practical experience, five years of troubleshooting and technical issue triage experience, five years of computer networking and web technology experience, system administration experience, and experience with a core programming or scripting language.
