Description
Omnea is hiring a Technical Solutions Engineer to own complex customer-facing technical problems involving integrations, configuration edge cases, cross-system bugs, and live implementations. The role directs AI to accelerate initial investigations, applies judgment on production-risk fixes, escalates issues between Customer, Product, and Engineering, documents playbooks and tooling, and helps set technical standards. Candidates should have 4–8+ years of customer-facing technical experience, a technical background, strong systems intuition, and comfort communicating with both technical and non-technical stakeholders.
