Description
Datadog is hiring a bilingual Technical Solutions team member to provide multi-channel technical support, reproduce and troubleshoot customer issues across Datadog integrations, deliver certified product demonstrations, and communicate customer feedback internally. The role requires at least two years of SaaS technical support experience, familiarity with support and collaboration tools, programming and Linux knowledge, strong communication skills in English and Japanese, weekend availability, and working from a Datadog office three to five days per week in a hybrid arrangement.
