Description
ExpertVoice is hiring a remote Technical Solutions Specialist to serve as a technical advisor and account partner for brands integrating and optimizing order tracking solutions across ecommerce platforms. The role supports integrations with ecommerce, order management, fulfillment, shipping, and technology providers; monitors tracking performance; troubleshoots data, API, webhook, and configuration issues; builds client relationships; and collaborates with Sales, Customer Success, Product, Engineering, and Implementation teams. Candidates need at least three years of relevant technical client-facing experience, ecommerce platform knowledge, and familiarity with APIs, data mapping, reporting, and integrations. The position offers a base salary of $95,000–$110,000 plus a 5–10% annual bonus and medical, dental, and vision insurance.
