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Technical Specialist Associate- Customer Support (Spanish, Portuguese, French, German and Italian) at Commvault

Department: Customer Support

Language
Setup
Remote
Location
Cairo, Cairo
Type
Full-time
Level
entry
Posted

Description

Commvault is hiring a Customer Support Technical Specialist - Associate to provide remote technical support to customers through an assigned technology queue. The role involves troubleshooting and resolving issues across enterprise backup, recovery, virtualization, containerization, cloud, file systems, and related technologies; maintaining incident queues and customer satisfaction; and providing regular customer updates. Candidates need at least two years of industry-based experience with enterprise platforms and applications, strong technical and communication skills, and proficiency in English, with a second language also required.

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