Description
Spectrum is hiring a Technical Specialist I to support call center technology by troubleshooting hardware and software, deploying and maintaining PCs and peripherals, managing system upgrades, supporting VoIP and Webex calling systems, and maintaining asset management and compliance. The role requires at least one year of related IT experience and one year of customer service experience, along with an associate degree in information technology, computer science, or a related field or equivalent work experience. The position involves local and remote user support, Microsoft Windows and Office proficiency, hardware installation and troubleshooting, software installation and patching, and strong communication and customer service skills.
