Summary from listing
The Global Technical Specialist/Engineer provides technical, regulatory, and business-line support for consumer products across the Americas and global service lines, including apparel, footwear, home furnishings, hardlines, toys, and juvenile products. The role covers technical governance, SOP and method development, regulatory interpretation, customer and technical training, new service and product development, capacity planning, audit and complaint support, and client satisfaction improvement. It requires a bachelor’s degree in a related field, at least five years of customer-service or direct customer-interface experience, and two to three years of relevant experience in an assigned service line or related discipline. The position is based in Buffalo, New York; San Francisco; or Seattle, with up to 20% travel in the United States and limited international travel, and offers $90,000–$110,000 annually.
