Description
SentinelOne is hiring a Technical Success Executive to lead executive-level recovery efforts for strategically significant enterprise customers. The role serves as the primary executive partner for C-level stakeholders, temporarily owns customer strategy, leads technical recovery across major incidents, outages, deployments, and architecture reviews, coordinates cross-functional teams, drives value realization and commercial outcomes, and participates in renewals and long-term planning. Candidates should have 10+ years of experience in enterprise customer-facing roles, deep cybersecurity technical expertise, executive relationship management experience, and experience with complex customer escalations or strategic account programs.
