Description
Worcester Bosch is hiring a Technical Support Advisor to provide pre- and post-sales technical support for heating products through telephone, email, live chat, and video calling. The role aims for first-time resolution, maintains accurate records, develops product knowledge, and coordinates with internal departments. Candidates need a Level 3 qualification or above, strong communication and problem-solving skills, IT literacy, and familiarity with mechanical principles; heating-industry knowledge is preferred. The position offers hybrid working, 37.5 hours per week on a rota, and an expected start date of 1 October 2026.
