Description
Microsoft is hiring a Technical Support Advisory IC4 to serve as a service-delivery-focused subject matter expert for frontline engineer or delivery-partner support. The role focuses on technical readiness, case management, process compliance, mentoring engineers, supporting customer self-help and troubleshooting content, and improving products and processes. Candidates need a bachelor's degree in a relevant field, 3+ years of technical support or troubleshooting experience, Intune knowledge, and the ability to meet Microsoft security screening requirements. The typical base pay range in Romania is 199,400–347,800 lei per year.
