Description
Microsoft is hiring a Technical Support Advisory IC4 to serve as a service-delivery-focused subject matter expert for frontline engineer or delivery-partner support. The role provides technical and subject-matter expertise, drives engineer readiness and case resolution, performs case reviews and customer wellness checks, mentors engineers, contributes to self-help and troubleshooting-content initiatives, and collaborates on product and process improvements. It is Microsoft onsite only in Romania, requires a bachelor's degree and extensive technical support or troubleshooting experience, and offers a base pay range of 199,400–347,800 lei per year.
