Description
Microsoft is hiring a Technical Subject Matter Expert for its Customer Service & Support organization to provide frontline engineer or delivery partner support, maintain technical readiness and process compliance, review cases, mentor engineers, contribute to self-help and troubleshooting content, and support product and process improvements. The role requires at least four years of relevant technical experience or a qualifying degree with three years of experience, plus at least three years of product, customer, or technical support experience, along with English proficiency and Microsoft security screening eligibility.
