Description
Channable is hiring a Technical Support Agent for its DACH Support team in Utrecht. The role provides first-line technical support to online retailers and agencies using Channable’s product feeds, APIs, and marketplace integrations, handling tickets by email and phone, troubleshooting issues, educating users, and escalating complex cases. The position requires German and English fluency, availability for at least 32 hours per week, and at least two days in the Utrecht office; prior technical support experience is preferred but not required because extensive onboarding and training are provided. The salary is €2,850–€2,950 gross per month for a 40-hour schedule, with a hybrid working policy.
